3
Total Goals
12
Key Results
2
On Track
1
At Risk
0
Behind
Close 10 new enterprise accounts
6 accounts / 10 accounts
60%
Upsell existing accounts to higher tiers
₹5.2Cr / ₹8Cr
65%
Reduce churn below 2%
2.4% / < 2%
55%
Launch partner channel program
3 partners / 5 partners
60%
ARR pipeline coverage 3x
₹94Cr / ₹150Cr pipeline
63%
AI Command Bar shipped to production
Live / Live
100%
Prometheus metrics for all services
5 services / 5 services
100%
Team Hub v2 with OKR tree
In Dev / Shipped
60%
Churn prediction model accuracy > 90%
72% / 90%
35%
Proactive outreach to 100 at-risk accounts
32 accounts / 100 accounts
32%
Launch customer health score dashboard
Prototype / Live
40%
Reduce time-to-resolve tickets to < 4h
6.2h avg / < 4h avg
45%
ARR goal tracking at 62% — 5 enterprise deals in final stage. Churn goal at risk; recommend escalating retention playbook. Product feature goal at 80% — on track for Q2 deadline.